Getting an "Unspecified error" from Genie Timeline resident App that keeps repeating every second with annoying sound. Acknowledging the error pop-up window does not clear message because it keeps repeating. I believe the error was initiated when I interrupted (paused) a ReadySHARE backup that was unintentionally started. Subsequently, I restarted and completed the backup, but the repeating error message continued throughout and thereafter. The only way I was able to stop the message and beeping was to use Task Manager to terminate the process GenieTimelineService.exe. Obviously this drastic action defeats the scheduled backups by the ReadySHARE application. How can I permanently clear the error message? Also please fix the bug that initially triggered the error and please eliminate the unnecessary annoying beeping from the logic.
Thanks for the feedback Dexter. I did as you suggested and unintstalled, then re-installed the ReadyShare Vault application on my Windows XP desktop Dell computer. This cleared the error. I then modified the backup settings (frequency and max storage size) and started a new backup. This new backup ran to 99% complete (1 item remaining) and again triggered the repetitious "unspecified error" message. Again the error will not clear when acknowledged. I subsequently rebooted the PC and the error message returns. I re-opened the ReadyShare app, which still showed 99% complete, then paused and resumed the backup. The backup status now indicates 100% complete, but the error meesage persists.
I have also since installed ReadyShare Vault on my new Windows 10 Dell laptop and sucessfully ran a backup with no error messages. Do you have any other ideas regarding the "unspecified error" message that continues on my Windows XP machine?
4 this is my only device. It worked fine fore over a year. I also no longer can log in to my router from genie. Both of these issues started at the same time
Hey Dexter @DexterJB I have the same setup as the previous post could you please send me a message as well as to what this fix is? Or post if so everyone can see?
I installed the latest versions of Genie and Readyshare vault on a different PC running windows 10 as well and it worked just fine. I am guessing this issue we are seeing is with the update process from one version to the next. Since uninstalling and reinstalling doesn't fix the issue, could it be that the uninstall doesn't remove everything it needs to? Could you provide any insight on what else we may want to delete in order to get a fresh install?
You can try third party uninstaller applications that can remove all files related to the program if that is an option for you then do a fresh install of the ReadySHARE Vault.
Hello I am also getting this annoying error message (Genie Timelline Unspecified Error). From reading through the posts, simply uninstalling it does not work. PLEASE let me know how to PERMANENTLY remove this annoying error message. Thank you!
My R6700v2 disconnects from the internet every day and it seems this generates the error message in the GenietimeLine error... or coud it be the other way around?
Anyway, can you please advise to remove this annoying error? I have to switch of my speakers - which has other consequences!
