Genie iOS after update nighthawk 8000 not working anymore

[Uha]

Hello all, I see that i am not the only one who have issues after i updated the router. I assume that the genie app was tested before the relase of the new update? I don't know what kind of technics did the tests but in my opinion they sucs! I hope that the next update is tested a lot better... for now i have to log in with my browser.

[Boubousse]

Hello, i have the same problem. My r8000 only communicate with routeurlogin. Genie not work just after update with my ipad or iPhone.

[DexterJB]

Hi all,

We are currently investigating the issue. We will provide an update once available.

Regards,

Dexter

Community Team

[JONES810]

Has this issue been fixed? I just updated mine and now my genie app won't connect to router. The only way for me to control the router currently is through the web browser.

[Boubousse]

hi,

after update, genie can connect but only from  time to time.

[S62]

Hey,
Same issue... Driving me a little nuts.