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Genie installer - no mountable file systems

polyn
Follower

Genie installer - no mountable file systems

Dear community, 

 

I downloaded the Netgear Genie app for my OS X but an error shows when trying to open it, saying: "no mountable file systems".

 

I downloaded a few times, same happens.

My OS X version: 10.11.6

Any idea how I could install the latest Genie app?

 

Thanks!

Message 1 of 4
antinode
Guru

Re: Genie installer - no mountable file systems

> Any idea how I could install the latest Genie app?

   Wait for a new, less-corrupt product kit?  Complain to Netgear?  So
far, that's been ineffective, but it couldn't hurt:

      https://community.netgear.com/t5/x/x/m-p/1404147

Message 2 of 4
antinode
Guru

Re: Genie installer - no mountable file systems

>       https://community.netgear.com/t5/x/x/m-p/1404147

   More informative:

      https://community.netgear.com/t5/x/x/td-p/1402544

   Although the NETGEAR Community SEARCH feature remains entirely
useless, Google found the above thread using the following search terms:

      site:community.netgear.com mac genie "no mountable file systems"

   I avoid the Genie apps, so "Home Networking Apps" is not a forum
which I follow.  Almost all my Mac hardware is too old for support by
High Sierra (10.12), so I seldom worry about it, but I can confirm that
that "NETGEARGenieInstaller.dmg" does contain an APFS disk image, and it
is mountable on a High Sierra system (10.12.6, in my case).  So, not
corrupt, only unsuitable for many users.

   If you have access to a High Sierra system, then you should be able
to get to the "NETGEAR_Genie_Installer_2.4.26(2017-9-27).pkg" file
inside that ".dmg" file, and copy it to an older system using any
reasonable method.  I haven't tried to install it anywhere, so no bets
on that.

   Possibly interesting:

      https://en.wikipedia.org/wiki/Apple_File_System

      https://developer.apple.com/library/content/documentation/FileManagement/Conceptual/APFS_Guide/Intro...

Message 3 of 4
antinode
Guru

Re: Genie installer - no mountable file systems

> [...] High Sierra (10.12), [...]

   Correction: 10.12 is plain-old "Sierra".  10.13 is "High Sierra".

   As the Wikipedia article says, High Sierra (10.13) s required for
full support of APFS, but the limited APFS support in Sierra (10.12.6,
in my case) let me mount "NETGEARGenieInstaller.dmg".  I don't know how
far back on Sierra (10.12.x) you can go and still have this work.

   In any case, distributing software this way is crippling for users
with (not-much-)older systems (like, say, 10.11.x (El Capitan) and
earlier).

Message 4 of 4
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