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Getting error code CDIL-API-FAIL post Router firmware upgrade

kuldippatil
Aspirant

Getting error code CDIL-API-FAIL post Router firmware upgrade

I recently upgraded my router firemware to V1.0.4.100_2.0.64 post that I started getting CDIL-API-FAIL error whenever I tried to Mange devices from Mobile app. I have activated Parental Control feature however because of this error i am not able to add devices in Profiles. I have alread upgraded my Phone app to latest version but still no resolation.

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 3
plemans
Guru

Re: Getting error code CDIL-API-FAIL post Router firmware upgrade

It usually gives that error when it thinks the router is off line. 

What modem/gateway is connected to the router? 
What happens if you reboot the router? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 3

Re: Getting error code CDIL-API-FAIL post Router firmware upgrade

It might also be a good idea to ask for help in the section given over to the RAX40 and similar hardware.

 

Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

These things can be subtle mixture of hardware, firmware and app versions.

 

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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