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Forum Discussion
kuldippatil
Nov 16, 2021Aspirant
Getting error code CDIL-API-FAIL post Router firmware upgrade
I recently upgraded my router firemware to V1.0.4.100_2.0.64 post that I started getting CDIL-API-FAIL error whenever I tried to Mange devices from Mobile app. I have activated Parental Control feature however because of this error i am not able to add devices in Profiles. I have alread upgraded my Phone app to latest version but still no resolation.
2 Replies
- plemansGuru - Experienced User
It usually gives that error when it thinks the router is off line.
What modem/gateway is connected to the router?
What happens if you reboot the router?- michaelkenwardGuru - Experienced User
It might also be a good idea to ask for help in the section given over to the RAX40 and similar hardware.
Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities
These things can be subtle mixture of hardware, firmware and app versions.