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Forum Discussion
I cannot login to nighthawk with correct admin password
I cannot log into Nighthawk app of my smartphone using correct password. I checked my password by loging into Netgear account using Chrome browser. I checked that the password I used in the loging in...
msnet wrote:
Off course I used my email address and the password for Netear to log into the Nighthawk app.
The "password for Net[g]ear" could be one of several things: MyNetgear, this Community or the "Remote Management" system, which goes through Dynamic DNS. Sometimes these use the same credentials, sometimes not.
The mobile apps rely on the third of these.
Of course, if you are using an app locally, the first login is to the wifi.
If the idea is to get into the router itself to change settings, then experienced users avoid the apps. They dive in locally with the browser graphical user interface (GUI). Alternatively, they use the desktop genie as a way in.
If you want the desktop genie for Windows start here:
genie Landing Page | Apps | Discover | Home | NETGEAR
You may have to dismiss an annoying pop-up that tries to push a mobile app down your throat.
No, that is not where I had a problem with. I did not have any problem logging into Nighthawk app. After log into Nighthawk, the new page shows admin as the user and ask for the password. It says the defalut password is "password" so, I did. It failed. So, the next, I used the password I usually use to connect my Netgear to any device. It failed again.