- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Try "Speedtest".
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Yes, speedtest app has been working on my phone, but not on Netgear Up apps. Is it not compatible with R7000 router ?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Hi @Shtk12,
1.What is the firmware version of the router?
2. Have you tried uninstalling and re-installing the app?
3. Have you tried using another device (iOS, Android)?
Regards,
Dexter
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Hello,
I still have the same issue, and I uninstalled/reinstalled Netgear Up apps many times with a new set up when reinstalled. The router firmware is V1.0.9.12_1.2.23. I have no problem with other speedtest apps
Sincerely,
Shtk12
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Hi @Shtk12,
I was able to do my own test and did not encounter any issues.
1. What is the model of the mobile device that you are using and what is the OS version?
2. Please try using another mobile device (Android, iOS) and check if the issue persists.
3. On which band (2.4GHz or 5Ghz) is the device connected?
Regards,
Dexter
Community Team
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Hello,
I have BLU phone, model Life One X, android version 6.0, and I tried on Alcatel 30plus, android version 7.0, they both attached with 2.4 ghz band @ the router, problem persists
Sincerely,
Shtk12
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: I have Netgear R7000, when I do speed test on my phone with Netgear Up apps, always says error
Please share solutions to members' problems on the forum and not by PMs - nobody benefits otherwise.
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more