Orbi WiFi 7 RBE973
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Re: Mobile App cannot connect to MR6500 mobile hotspot router

Lchan01
Initiate

Mobile App cannot connect to MR6500 mobile hotspot router

I have connected to MR6500 wifi directly. But the mobile app cannot connect to it.

Message 1 of 7

Re: Mobile App cannot connect to MR6500 mobile hotspot router


@Lchan01 wrote:

I have connected to MR6500 wifi directly. But the mobile app cannot connect to it.


Us that the Nighthawk app? I see no sign that it supports this, or any other, mobile hotspot.

 

Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support

 

Message 2 of 7
Lchan01
Initiate

Re: Mobile App cannot connect to MR6500 mobile hotspot router

Is the Mobile App which shows on router "support" chapter, not the Nighthawk App.  Do you know this?  

Message 3 of 7

Re: Mobile App cannot connect to MR6500 mobile hotspot router


@Lchan01 wrote:

Is the Mobile App which shows on router "support" chapter...


Where do I find that?

 

It isn't in my manual for your device. I checked that before I replied. But these things depend on firmware. It would not surprise me of the manual was out of date.

 

Try the support pages for your device.

 

Support | NETGEAR

Feed in your model number and check the documentation for your hardware.

That page will also have any software, firmware and drivers for your device, if they exist.

 

Also, Why not check the place where they support your device?

 

Mobile Routers, Hotspots & Modems

 

 

Message 4 of 7
FURRYe38
Guru

Re: Mobile App cannot connect to MR6500 mobile hotspot router

Message 5 of 7
lockwoodgh
Aspirant

Re: Mobile App cannot connect to MR6500 mobile hotspot router

I have the same problem.  The Nighthawk app says "Wi-Fi Router Not Supported" when I try to connect.  Yet there are Youtube videos and such of people using the app with the wireless hotspots.  I have a Nighthawk MR6500 M6 Pro AT&T Unlocked.  Have others connected their Nighthawk hotspots to the app successfully?

Message 6 of 7

Re: Mobile App cannot connect to MR6500 mobile hotspot router


@lockwoodgh wrote:

I have a Nighthawk MR6500 M6 Pro AT&T Unlocked.  Have others connected their Nighthawk hotspots to the app successfully?


Don't confuse the Nighthawk app with the mobile app.

 

Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support

 

Start here instead:

 

Nighthawk M6 Pro MR6500 | Mobile Router | NETGEAR Support

 

 

 

 

 

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