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Forum Discussion

Scoregon's avatar
Scoregon
Initiate
Sep 30, 2019

NIGHTHAWK APP DEVICE MANAGER WONT SHOW DEVICES GIVES Sorry, the action was failed. Please try again

Everything else on the app seems to be working but when I try to see the devices connected I get the error message stating "Sorry the action was failed. Please try again."   Firmware is the most cu...
akella's avatar
akella
Initiate
May 06, 2020

My Device manager on the nighthawk app used to show me all the devices connected on the network. I tried doing a factory reset / uninstall and reinstall the app and all the steps that were written to show the details but the problem still persists. Please reply back URGENTLY!  I am using the app on the IOS device.

 

Model no on the box shows R7400 

AC2600 Smart Wifi router . Not sure why this is not showing up on the list.

jrmcq's avatar
jrmcq
Tutor
May 06, 2020
Join the party, Netgear is incapable of resolving this issue. Garbage.
  • VadaPav's avatar
    VadaPav
    Aspirant
    May 06, 2020
    when due to virus situation all working from home that time how can Netgear do this? Its not load of users but introduced bug and stopped main needed feature !!