Need to change profile phone number Nighthawk AC 2300 Smart WiFi Router

[GmaJam]

I was able to change my email but can't get to the primary phone # on the account. All  text are being sent to the old #. Any help will be greatly appreciated. Thanks.

[michaelkenward]

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@GmaJam wrote:

I was able to change my email but can't get to the primary phone # on the account.

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Where? What account?

[DexterJB]

Hi @GmaJam, are you referring to the Two-Step Verification feature? If yes, please try toggling it off then logout. Then try toggling it on again. Let us know how that goes.

Dexter

[DexterJB]

Hi @GmaJam, were you able to get this sorted out?

Dexter