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Need to reset my username password on openDNS
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I cannot login to the parental controls on the net gear genie app. It won't allow me to reset my username or password on the openDNS . Help? Please!
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Hi @Lemboski,
Your OpenDNS account is separate from your NETGEAR account. You can try going through the registration process for an OpenDNS account via the NETGEAR Genie program/app. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/25687
Regards,
Dexter
Community Team
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Re: Need to reset my username password on openDNS
Hi @Nuttyredhead,
You can select the forgot password option via https://netgear.opendns.com/sign_in.php.
Regards,
Dexter
Community Team
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Re: Need to reset my username password on openDNS
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Hi @Lemboski,
Your OpenDNS account is separate from your NETGEAR account. You can try going through the registration process for an OpenDNS account via the NETGEAR Genie program/app. The link below may help out.
http://kb.netgear.com/app/answers/detail/a_id/25687
Regards,
Dexter
Community Team
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Re: Need to reset my username password on openDNS
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Re: Need to reset my username password on openDNS
Hi @Lemboski,
You can select the ""Forgot your password?" option on https://netgear.opendns.com/sign_in.php under the login boxes. This will prompt you to enter your email address.
Regards,
Dexter
Community Team
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Re: Need to reset my username password on openDNS
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Re: Need to reset my username password on openDNS
Hi @Lemboski,
It is possible that you have registered via OpenDNS and not via the NETGEAR Genie app. You can try doing the same on the OpenDNS website linked below.
https://login.umbrella.com/?return_to=https://dashboard.umbrella.com/
Regards,
Dexter
Community Team
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Re: Need to reset my username password on openDNS
Same problem during installation with today updated version of firmware (v1.0.1.20) and NETGEAR Genie (v2.4.38).
After making a new registration in OpenDSN, Genie ask to enter again in the OpenDSN but is unable to move me in. Message error in login. If I ask for Forgotten Password it swith to: https://login.opendns.com/ then I can get in with the user/password just made. I repeated twice with the same bad results.
The procedure of parental control stops and I can get it. Does somebody checks the software before a new release ?
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