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Forum Discussion
spinninfree
Jul 12, 2016Guide
Netgear Genie App for Android - Login Remote access - No Internet connection detected.
Using a Samsung S5 - model #SM-G900T, with android version 6.0.1, security patch level is May 1, 2016 - and have had the Netgear Genie app - and have been using the Remote access feature on a daily b...
- Aug 24, 2016
I had a successful remote access this evening (not w/Beta) - with no error msg of No Internet connection detected. It appears that there has been a break through and that the app is behaving as it did prior to this error.
Hope the rest of you have the same success!
Spinninfree
SanePeregrine
Jul 27, 2016Tutor
Same here.
It was working the last time I tried it, checked it today and it's not working.
If I connect via wifi at home and then launch Genie and select At Home option - I can get it (although my password was changed). If I now launch the Network Map it will display the network, but all the configuration is now missing (all icons are set to defaults).
For an expensive bit of kit you would think they would have this working now, if their engineers manage to **bleep** this up - what would they do to the firmware in the routers?
bostongreekgeek
Jul 27, 2016Star
Still waiting for a response from support. In a few days I will follow up with them
- SPeppercornJul 27, 2016Aspirant
This is a serious issue - and breaks the very functionality I rely upon.
To Netgear: Could we please have a response, regarding the expected date of rectification? This is not a good look for you.