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Forum Discussion
spinninfree
Jul 12, 2016Guide
Netgear Genie App for Android - Login Remote access - No Internet connection detected.
Using a Samsung S5 - model #SM-G900T, with android version 6.0.1, security patch level is May 1, 2016 - and have had the Netgear Genie app - and have been using the Remote access feature on a daily b...
- Aug 24, 2016
I had a successful remote access this evening (not w/Beta) - with no error msg of No Internet connection detected. It appears that there has been a break through and that the app is behaving as it did prior to this error.
Hope the rest of you have the same success!
Spinninfree
Chiefweasel
Aug 01, 2016Aspirant
Ignore "HD" above, i should read my swipe text before submitting...
- bostongreekgeekAug 01, 2016Star
worst part..still no reponse but today I received an email to rate the support I have received from Netgear....I havernt received support yet as my issue remains unsolved and they reccomnded to try something that would not even begin to resolve the issue. It seems like they arent erven looking at their own forums to address this.
- ChiefweaselAug 01, 2016Aspirant
i just tried logging on remotely but in my home wifi network using a laptop (as opposed to androids) and was told my password was incorrect. it works on the home setting just not remote - i wonder if we need to create a separate password/login for remote. will have a play around and report back if it works.