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Netgear Genie App for Android - Login Remote access - No Internet connection detected.
Using a Samsung S5 - model #SM-G900T, with android version 6.0.1, security patch level is May 1, 2016 - and have had the Netgear Genie app - and have been using the Remote access feature on a daily b...
I had a successful remote access this evening (not w/Beta) - with no error msg of No Internet connection detected. It appears that there has been a break through and that the app is behaving as it did prior to this error.
Hope the rest of you have the same success!
Spinninfree
Hi,
There are still major problems. Today both apps one for PC and Android do not work as the remote access server is down. They were to call back today and talk to me, but I have not heard anything yet. I think they must be working on the server and waiting until it is back up again. Until that is fixed all of us are out of luck. I will keep all informed as to the progress being made and we will see you get a link when they have something that works on a consistant basis.
The Remote server is up and running again. Support contacted me that they are running tests to see if they can reproduce the issues I am seeing with the Android App Beta. Now I am seeing the same slow responce and need to refresh a page several times to populate on the PC App as well as the Android Beta. I have sent Support an analysis of current operational issues and will keep all informed as to progress that is made.