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Loganrun's avatar
Loganrun
Tutor
Sep 13, 2018

Netgear Genie Version 2.4.38 Troubleshooting

Recently updated Genie desktop software (ver 2.4.38) on Mac (ver 10.13.6).  Software will now show Network Map in continual scanning and not update devices.  I have uninstalled and reinstalled and st...
LALB's avatar
LALB
Tutor
Sep 30, 2018

Firmware Version V1.0.9.34; MacOS High Sierra Version 10.13.6

 

The network mapping has also failed after recent updating.  None of the chats I see to date address a true correction; has this been corrected?

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Sep 30, 2018
    LALB wrote:

    None of the chats I see to date address a true correction; has this been corrected?

    Haven't spotted an updated version for macOS fixing the Attached Device map.

    • LALB's avatar
      LALB
      Tutor
      Sep 30, 2018

      I don't understand what 'fising the Attached Device map' means.  Is Netgear working on a solve for this issue?

      • schumaku's avatar
        schumaku
        Guru - Experienced User
        Sep 30, 2018

        Typo fixed above.

         

        LALB wrote:

        Is Netgear working on a solve for this issue?

        Most active community people are not working on behalf of Netgear - go figure...