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Forum Discussion

Loganrun's avatar
Loganrun
Tutor
Sep 13, 2018

Netgear Genie Version 2.4.38 Troubleshooting

Recently updated Genie desktop software (ver 2.4.38) on Mac (ver 10.13.6).  Software will now show Network Map in continual scanning and not update devices.  I have uninstalled and reinstalled and st...
Kendal857's avatar
Kendal857
Aspirant
Sep 30, 2018

Same issue running OS X 10.12.6 Sierra. No problem until downloading the latest version. No issue when monitoring my network from the Nighthawk iOS app version 2.2.6.16. 

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jan 08, 2019

Hi all,

 

Update: Engineering is currently completing the build for the fix and may be included in the next release.

 

Dexter

Community Team