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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Also on Mac updated to Sierra, the Netgear Genie app crashes.
In both cases, I have deleted and reinstalled to attempt fix, however they continue to fail.
Solved! Go to Solution.
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Hi @Davidmeronuck,
Uninstalling then reinstalling the iOS app normally resolves the issue. Have you tried rebooting the router then try logging back in again?
Regards,
Dexter
Community Team
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Thanks for your responses. I updated the iOS app and it is now working for me. Hopfully that fixes for all. Dave
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Hi @Davidmeronuck,
Thank you for responding and for the confirmation.
Regards,
Dexter
Community Team
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
I login I go to upper left box that says wireless I hit that on I get a thing that says netgear router not found or supported make sure not in guest setting an ivp6 not enabled. I have no problem if I use my browser. App is iOS 10
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Can you email me I will show you screen shots
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Hi @Ronhauck,
1. You can post your screenshots here.
2. You can try uninstalling the app and then reinstall the latest version since some have already reported that it has already fixed this issue.
Regards,
Dexter
Community Team
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
Did u get screen shots I uploaded
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
I login then got to hit wireless it gives me previous photo
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
If you have followed my comments I have restored devices. I have uninstalled and installed app many times
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Re: Netgear Genie not working correctly with iOS 10 or Mac Sierra
It's the APP I can do everything using safari browser
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