Orbi WiFi 7 RBE973
Reply

Netgear NightHawk R7500 x4 GenieAFX.dll error with updated firmware

EJC2
Initiate

Netgear NightHawk R7500 x4 GenieAFX.dll error with updated firmware

I keep getting 6 popups on my screen that I have to constantly remove. I reads as follows:

 

C:\Programfiles\NETGEAR\ReadyShare Vault\GenieAFX.dll is either not designed to run on Windows or it contains an error. 

My backup program was working fine until the errors started. I tried to uninstall Netgear Genie and reinstall but it still will not work.

Any suggestions would be appreciated.

Model: R7500|Nighthawk X4 AC2350 Smart WiFi Router
Message 1 of 3
William10a
Master

Re: Netgear NightHawk R7500 x4 GenieAFX.dll error with updated firmware

Have you added or updated any of the programs on the computer sounds like a link was changed or removed on the os program Windows has doing updates almost every month.

Message 2 of 3
EJC2
Initiate

Re: Netgear NightHawk R7500 x4 GenieAFX.dll error with updated firmware

I have not done any updates. When I posted as updated firmware I meant that I had the lastest update installed. After not being able to get the program working and the need for it I found the Vault program on the Netgear website. I downloaded it and reinstalled and it now works. I found that the link through the router did not direct me to the download I needed. Thanks for the feedback.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1177 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7