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Forum Discussion
Netgear USB Control Center and Mac OS Mojave 10.14
Configuration:
Internet connection through Netgear Nighthawk r7000 A1900 Smart Wifi Router
USB connection from Brother HL-l2300D (no built-in networking) to Netgear AC1200 High Power 700mW Dual...
JeffStent wrote:
The issue relates to printers connected to router via USB cable. That is why USB matters.
Understood. However, people talk of a WiFi printer - what is confusing at least - making it hard to provide appropriate assistance. Be aware you talk to community members, not to Netgear here. Most of us have very few hardware models at hand only, and specific issues with hardware sold to specific markets only - and even worse with firmware probably under control of the ISP in the case of these Cnnnn modem/routers coming into this trhead recently, too.
Yes, to clarify and restate the original problem (I'm the OP):
I had been using the USB Control Center software to allow computers on my network to print to the Brother HL-l2300D which has no built-in networking, wifi or ethernet.
The software had been working fine, but something in a recent Apple OSX update caused it to start failing, reporting that the software needed to be re-installed.
Not only did the installed software fail, but the software installer was no longer functioning properly, failing to install the USB Control Center.
Outside of this thread, I'd been contacted by Netgear support, who offered me a "beta" (really not even Alpha - I'm a 30 year software development veteran here) that reportedly fixed the situation. It did not. In fact the new installer played havoc with my computer's start-up process and I had to go to drastic lengths to restore my system. I reported this to them, suggesting that their in-house QA create a current OSX system to do sanity testing on before offering it to customers.
That was back in early January. I've heard nothing from them since. Luckily I have a PC right next to my Mac and can typically use that to print (the Windows USB Control Center is still working just fine in my environment.)
So please, don't confuse the point of this thread without reading the whole of the thread. It's not a firmware issue. I has nothing to do with network capable (ethernet or wifi) printers. It has everything to do with Netgear not keeping their software up to date against current OSX updates.
-Ric
Ric,
Welcome to the club - I had to restore a Mac for the very same cause, too. Wasn't difficult, probably it could be fixed otherwise, bit the SSD of that system was not heavily filled, to the TimeMachine did a brilliant job (as usual). QA does apparently not exist with Netgear these days.
-Kurt