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Solved
Netgear genie not working due to IPv6 being enabled
I use netgear genie to block my kids from the wifi after hours. I was able to use it last night and this morning and now I'm not able to use it this evening, the message says my router is not supporte...
Hi mrichie and chellelee8,
Please try using another device (Android, iOS, another computer) that is connected to the network.
Regards,
Dexter
Community Team
Hi Lovewifi and Blastfurnace,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
I also deleted the app for a couple days and reinstalled it and it worked after that. We will see how long it works for. Curious what caused it.
Hi Blastfurnace,
Thank you for responding. Please continue to observe the situation and provide an update if the issue will persist.
Regards,
Dexter
Community Team
After rebooting the router, I can't connect to the router with Netgear Genie or http://192.168.1.1/ or http://www.routerlogin.net/
For the web interface I get the message 192.168.1.1 refused to connect. or www.routerlogin.net refused to connect.
For Netgear Genie I get the message
NETGEAR router is not found or is not supported. Also make sure the device is not connected to the guest network of the router, and no IPv6 is enabled.
I tried uninstalling and reinstalling Netgear Genie but that didn't help
I'm connected using a wired connection.
Getting to the internet over a wired or wireless connection is still working, I just can't get to the admin screens.
The network map no longer shows the names of connected devices, just the IP addresses.