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Re: Netgear genie pause internet not working
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Netgear genie pause internet not working
Unable to "pause internet" for another iOS device connected to my wifi, using the Network Map. Even though the "Pause internet" toggle is ON.
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Re: Netgear genie pause internet not working
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Re: Netgear genie pause internet not working
Hi @Jejskj and @Geneticjim,
1. What is the model number and firmware version of your device?
2. Have you tried using another device (Android, another iOS)?
3. Have you tried uninstalling and reinstalling the app?
Regards,
Dexter
Community Team
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Re: Netgear genie pause internet not working
2. Yes, installed app onto iPad, no luck
3. Yes, I uninstalled /reinstalled app, no luck
I also rebooted the router.
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Re: Netgear genie pause internet not working
I am having the same issue. The app shows that the selected device is paused, but in reallity it is not.
I have also completed all the suggested tasks.
IPhone OS 10.3.3
Model # WNDR4500v2
firmware version V1.0.0.60
genie Version 3.1.28
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Re: Netgear genie pause internet not working
I assume the router is being used in router most and no ap mode ?
I have noticed that when i use the Orbi in AP mode pause stops working.
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Re: Netgear genie pause internet not working
I'm not sure what app mode is.. I don't our internet provider connected the system up. I down loaded the netgear app for the parent controls.
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Re: Netgear genie pause internet not working
Firmware V1.0.2.100
Genie version 3.1.28
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Re: Netgear genie pause internet not working
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Re: Netgear genie pause internet not working
Firmware version V1.0.1.40_1.0.68, some devices can be paused and one in particular cannot. it is an ipad being managed by our school system with MDM. tried with both ipad Genie and PC Genie. it will allow the block command however an immediate refresh shows it is not blocked/paused. the device is on the 2.4ghz network and still works.
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Re: Netgear genie pause internet not working
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Re: Netgear genie pause internet not working
Genie ver 3.1.36
1.0.1.46 firmware
Pausing internet no longer works,
This is a must have option with kids.
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Re: Netgear genie pause internet not working
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Re: Netgear genie pause internet not working
I'm having this issue as well, which seems to have been going on a long time. Has a resolution been provided?
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Re: Netgear genie pause internet not working
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Re: Netgear genie pause internet not working
It doesn't look like anyone from Netgear actually moderates these forums, which is sad. In addition to this functionality not working, I have now discovered that deviced-based Parental Controls Filtering continues to reset back to "Default level on router" now matter how many times I change the setting.
@Jejskj wrote:
Nope. Still not working. Very frustrating. I’ve tried a couple parental control apps but i found them not so easy to set up/ease of use. All I need to do is to be able to turn off WiFi access to my kids devices when needed.
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Re: Netgear genie pause internet not working
I give up Netgear!!
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Re: Netgear genie pause internet not working
I am having ame problem with my nighthawk router- unable to pause internet on devices that have ops sys Android 7.0 or higher. I am able to pause internet on other non-Android devices. I have tried this with the android app and also with PC app - same result.
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Re: Netgear genie pause internet not working
@Khnagaroos wrote:I am having ame problem with my nighthawk router- unable to pause internet on devices that have ops sys Android 7.0 or higher. I am able to pause internet on other non-Android devices. I have tried this with the android app and also with PC app - same result.
I had the same issue. Went back to D7800-V1.0.1.28 and it worked so have stayed on that firmware.
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Re: Netgear genie pause internet not working
Thank you for the suggestion. I went back to D7800-V1.0.1.28 as I had upgraded to D7800-V1.0.1.31 but have the same result - cannot pause internet on devices which have Android version 7.0 or higher.
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Re: Netgear genie pause internet not working
Just an update - I loaded the latest firmware D7800-V1.0.1.34 as of 5 Feb 2018, but have the same result - I still cannot pause internet on devices which have Android version 7.0 or higher.
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