NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear genie won't install on mac
Sorry, wasn't sure where to ask this question. I've tried to install netgear genie several times on my macbook. When I try to open up the installer it say the following.... "NETGEAR_Genie_Installer_...
The Smart Managed Plus GS108PEv3 needs a power supply to operate, it can't be powered as a PD, but it has four PoE ports with a PoE power budget of max 53 W.
FMI: https://www.netgear.com/business/products/switches/web-managed/GS108PE.aspx#tab-techspecsThe confusion is probably coming from the Smart Managed Pro GS108Tv2 switch model. Here the power supply is optional, and the switch can be powered as PD from a PoE switch. There are no PoE ports beyond of the PD port. FMI: https://www.netgear.com/business/products/switches/smart/GS108Tv2.aspx#tab-techspecs
DexterJB, and others concerning NetgearGenie not installing correctly on my Macs running OSx 10.10.5.
My problem got updated to NETGEAR support and they have assigned a NETGEAR Support Case number to it and have been in contact with me to obtain more details about my LAN configuration and the Modem and Netgear Router information. I have just sent them the information that they requested. Florence, Expert ID 8330, NETGEAR L2 Support Expert, sent me a message this morning that said she would try to coordinate with you, DexterJB. You may want to let her know who else has been having a simular problem with installing NetgearGenie on their Mac computers.
One other point. By using http://www.routerlogin.net and submitting the user name "admin" and password that I changed from the default, I can see a web based NetGear Genie display and control various Router functions. l assume that the netgearGenie.app provides the same information and similar controls in a more user friendly manner. I have downloaded the netgearGenie user manual.
tomfromva DexterJB dmurphy ranik galychanyn
To all who have had trouble running NetgearGenie.app after installation on a Mac. Problem being that Mac OS says that app file is damaged or such. Support just sent me a solution. Here it is.
Running the NetgearGenie.app after installation on your Mac from a non administrative user fails because the OS apparently doesn't see a read property for the app for the running account. The fix is to go into the NetgearGenie.app's Mac information window (from Finder, do Get Info for the app) and unlock the info window, then add the user account from which you are running (click on + at bottom of "sharing and permissions" section of the window and then select account name to add to the Netgear.app's sharing and permissions section). It should be "Read only". I don't no why the "everyone" read only permission doesn't work, but adding the running account name allows the Mac OS to open and run NetgearGenie.app. I have done this on both my iMac connected directly to router and my macbook connected via wifi. Both from nonadministrative accounts. I have not tried running NetgearGenie.app from my administrative account, so may have to specifically add the administrative account name while running from the administrative account.
Hope this helps everyone who has had the same trouble I have had.
This worked for me. Thanks!