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Re: Network map not working on Genie iOS app
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2018-05-08
02:28 AM
2018-05-08
02:28 AM
Network map not working on Genie iOS app
This seems to be a constant problem for many users and I can see I’m not unique in experiencing this
Genie app on iPhone has stopped showing connected devices
Logging into router via browser is showing all the devices and allows me to pause / allow internet access but this is hardly convenient for when I’m not in front of my desktop or away from home
I’m running latest firmware and this hasn’t changed since Genie was working last night and has stopped working this morning
I’ve deleted app, reinstalled
Switched phone off and done the same again
Deleted app, switched phone off/on and reinstalled
Rebooted router
All to no effect
Why is this happening so often?
Why is there no answer on any of the threads?
Genie app on iPhone has stopped showing connected devices
Logging into router via browser is showing all the devices and allows me to pause / allow internet access but this is hardly convenient for when I’m not in front of my desktop or away from home
I’m running latest firmware and this hasn’t changed since Genie was working last night and has stopped working this morning
I’ve deleted app, reinstalled
Switched phone off and done the same again
Deleted app, switched phone off/on and reinstalled
Rebooted router
All to no effect
Why is this happening so often?
Why is there no answer on any of the threads?
Model: D7000|Nighthawk AC1900 VDSL/ADSL Modem Router
Message 1 of 4
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2018-05-08
04:30 AM
2018-05-08
04:30 AM
Re: Network map not working on Genie iOS app
One of the issues we talked about yesterday @ChristineT - same for Android and iOS.
Message 2 of 4
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2018-05-21
01:40 PM
2018-05-21
01:40 PM
Re: Network map not working on Genie iOS app
Still happening.......
Still no reponse....
Message 3 of 4
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2018-06-28
12:43 AM
2018-06-28
12:43 AM
Re: Network map not working on Genie iOS app
Update....
Genie app is still not showing what's on the network if I connect to router on wifi but does show if I connect remotely.
How useless is that!?!
Message 4 of 4
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