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Re: Nighthawk App shows C7000v2 Firmware "Out of Date"

ramclaren
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Nighthawk App shows C7000v2 Firmware "Out of Date"

I have the C7000v2 WiFi Cable Modem Router and the Nighthawk app on my iPHONE.  

 

When I login to the app on the iPhone, I get the message "Firmware Out of Date" and the app will not run.  I contacted Spectrum (my ISP), and they rebooted the modem saying that would ensure that the firmware was up to date.  The firmware version is V1.02.09.  This is unchanged from before the reboot.  Also it is the current version as listed by Netgear on its website.  So it appears that the firmware is, in fact, up to date, and the problem is an incorrect indication by the Nighthawk app.  The app is Version 2.10.5.17, which is the one currently available at the Apple App Store.

 

As far as I can tell, everything else is working:  Internet connection, WiFi, and the information on the router webpage all OK.  So not a serious problem, as I can get most of the same information by logging on to the router.   But it would be convenient  to have the app working and not giving what appears to be incorrect information about the C7000v2 firmware.

 

Has anyone else encountered this?

 
Message 1 of 4

Re: Nighthawk App shows C7000v2 Firmware "Out of Date"

 


@ramclaren wrote:

 

Has anyone else encountered this?

 

Different section, same answer.

 

C7000 v2 "Firmware Out of Date" on Nighthawk Ap - NETGEAR Communities

 

It is a bug in the app.

 

Nighthawk app same "firmware not updated" when it ... - NETGEAR Communities

 

Note the Netgear response:

 

Re: Nighthawk app same "firmware not updated" when... - NETGEAR Communities

 

Not sure what else you expected to hear.

 

 

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 4
FURRYe38
Guru

Re: Nighthawk App shows C7000v2 Firmware "Out of Date"

You'll just need to disregard the FW update message. If your on the version of FW that your modems needs and ISP and NG reports it being at, you'll be fine. It's a small annoyance but you'll be ok. 


@ramclaren wrote:

I have the C7000v2 WiFi Cable Modem Router and the Nighthawk app on my iPHONE.  

 

When I login to the app on the iPhone, I get the message "Firmware Out of Date" and the app will not run.  I contacted Spectrum (my ISP), and they rebooted the modem saying that would ensure that the firmware was up to date.  The firmware version is V1.02.09.  This is unchanged from before the reboot.  Also it is the current version as listed by Netgear on its website.  So it appears that the firmware is, in fact, up to date, and the problem is an incorrect indication by the Nighthawk app.  The app is Version 2.10.5.17, which is the one currently available at the Apple App Store.

 

As far as I can tell, everything else is working:  Internet connection, WiFi, and the information on the router webpage all OK.  So not a serious problem, as I can get most of the same information by logging on to the router.   But it would be convenient  to have the app working and not giving what appears to be incorrect information about the C7000v2 firmware.

 

Has anyone else encountered this?

 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router RBK853 (Router Mode) | and R9000 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 3 of 4
sniperghost
Initiate

Re: Nighthawk App shows C7000v2 Firmware "Out of Date"

Yes, I'm dealing with the same exact issue you described in your post from 2021, it's January 2022 and NETGEAR still hasn't fix the Nighthawk App. It really would be nice to be able to use this app before 2023 rolls in.

Message 4 of 4
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