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Nighthawk R6700 How can I identify devices on map

Yennta
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Nighthawk R6700 How can I identify devices on map

Screen Shot 2017-12-02 at 5.14.18 PM.pngUsing netgear Genie, and looking at the map, I have two pages, and about twelve devices including an extender. The printers are identified. No All other devices show question marks (?). I would like to be able to label those devices with their names. There are MAC addresses (I'm on a mac) and IP addresses, but I've tried to research how to figure those out using Terminal and I just can't do it. 

Model: R6700|Nighthawk AC1750 Smart WiFi Router
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DexterJB
NETGEAR Moderator

Re: Nighthawk R6700 How can I identify devices on map

Hi @Yennta,

 

1. I would recommend connecting the devices one at a time and look into Address Reservation. The link below may help out.

 

http://kb.netgear.com/app/answers/detail/a_id/24091

 

2. Another option is checking each device for the IP address assigned to it by the router but that may change when the device is reconnected.

 

Regards,

 

Dexter

Community Team

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DexterJB
NETGEAR Moderator

Re: Nighthawk R6700 How can I identify devices on map

Hi @Yennta,

 

1. I would recommend connecting the devices one at a time and look into Address Reservation. The link below may help out.

 

http://kb.netgear.com/app/answers/detail/a_id/24091

 

2. Another option is checking each device for the IP address assigned to it by the router but that may change when the device is reconnected.

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Nighthawk R6700 How can I identify devices on map

Hi @Yennta,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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