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Nighthawk RAX120 - unable to login to router from Edge browser

jmwatt1234
Aspirant

Nighthawk RAX120 - unable to login to router from Edge browser

Recently install Nighthawk RAX120 router.   I have been attempting to login from Edge   browser.  I did have a successful login from the web browser - but now get "authorization issue" at login - changed pw a few times,  but this did not  solve the authentication issue - any suggestions?

Message 1 of 9

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jmwatt1234
Aspirant

Re: Nighthawk RAX120 - unable to login to router from Edge browser

apologies - i meant to type in "netgear modem"

 

I have resolved my login issue

 

I did an admin password change from a web browser - turns out, the web browser login did NOT display pw error - i had entered an alpha only pw - maybe there was a pop up with the error? i usually block pop ups from the browser-so the error could have been a pop up message box

 

From my iPhone app the login update displays the rules for valid login-so from the web i entered pw according to the rules from iPhone app- and login from web was successful

 

so could have been a "popup blocker" on situation....

 

Thanks again for responding

 

 

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Message 7 of 9

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plemans
Guru

Re: Nighthawk RAX120 - unable to login to router from Edge browser

Did you try a different browser?

Also, when you changed the password, did it meet minimum requirements?

Tried a simple factory reset/reinstall?

Message 2 of 9
jmwatt1234
Aspirant

Re: Nighthawk RAX120 - unable to login to router from Edge browser

Tried Firefox and Brave 

 

New pw was valid

 

thanks for responding

Message 3 of 9
plemans
Guru

Re: Nighthawk RAX120 - unable to login to router from Edge browser

what modem/gateway is it connected to? 

Might try a simple factory reset/reinstall

Message 4 of 9
jmwatt1234
Aspirant

Re: Nighthawk RAX120 - unable to login to router from Edge browser

I use a Netgear router

Will give router reset a try

 

Thanks for y our response

 

Message 5 of 9
plemans
Guru

Re: Nighthawk RAX120 - unable to login to router from Edge browser

I get you have the RAX120. but what modem/gateway is it connected to?

Message 6 of 9
jmwatt1234
Aspirant

Re: Nighthawk RAX120 - unable to login to router from Edge browser

apologies - i meant to type in "netgear modem"

 

I have resolved my login issue

 

I did an admin password change from a web browser - turns out, the web browser login did NOT display pw error - i had entered an alpha only pw - maybe there was a pop up with the error? i usually block pop ups from the browser-so the error could have been a pop up message box

 

From my iPhone app the login update displays the rules for valid login-so from the web i entered pw according to the rules from iPhone app- and login from web was successful

 

so could have been a "popup blocker" on situation....

 

Thanks again for responding

 

 

Message 7 of 9
FURRYe38
Guru

Re: Nighthawk RAX120 - unable to login to router from Edge browser

Be sure you clear out all browser caches and any saved password profiles in the browser before going to the routers web page. 

Try a different browser.

Factory reset the router and setup from scratch. 

 

Message 8 of 9
jmwatt1234
Aspirant

Re: Nighthawk RAX120 - unable to login to router from Edge browser

Hi - thanks for responding

 

I recently solved the issue

 

When I entered a new pw from the web browser I entered an invalid  pw - I suspect that the browser may have responded with a pop up error, but I have pop up blocker- so I mistakenly thought my invalid pw was valid

 

I discovered the pw rules while using the iPhone app-so i just had to reset the pw to a valid pw

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