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Nighthawk RAX50 no longer allows me to connect

PLUChris
Aspirant

Nighthawk RAX50 no longer allows me to connect

Router has been running fine for a couple of years, but today I can no longer connect either on a pc or a mobile device

Message 1 of 8

Accepted Solutions

Re: Nighthawk RAX50 no longer allows me to connect


@PLUChris wrote:

what modem/gateway are you on? XFinity----This would be an ISP. not your gateway. What gateway do you have from xfinity?  CGM4331COM

That looks like a gateway, a modem/router. So you have two routers on your network.

 

Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.

This explains some of the other drawbacks.

What is Double NAT? | Answer | NETGEAR Support

Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.

It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. There may be ways to get the modem/router to cooperate.

 

XFI Gateway (Technicolor CGM4331COM) in bridge mode question : Comcast_Xfinity

 

Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:

Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support


Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V

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Message 8 of 8

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plemans
Guru

Re: Nighthawk RAX50 no longer allows me to connect

What firmware are you on? 

Do any devices connect? 

what modem/gateway are you on? 

What error does it give you? Does it say "connected, no internet", does it not detect a wireless signal at all, does it detect but won't connect to it? What actual error is it? 

Do wired devices work?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 8
PLUChris
Aspirant

Re: Nighthawk RAX50 no longer allows me to connect

What firmware are you on? The latest - I just did a factory reset and a check firmware

Do any devices connect? Sporadically - after the factory reset it seemed to be working again, but after a while, it stopped

what modem/gateway are you on? XFinity - CGM4331COM

What error does it give you? Does it say "connected, no internet", does it not detect a wireless signal at all, does it detect but won't connect to it? What actual error is it? Tries to connect, fails with "Can't connect to this network" - from my mobile device it is currently telling me that the password is wrong, but this is untue!

Do wired devices work? I have a plug-based Ethernet connection which is saying no connection

Message 3 of 8
plemans
Guru

Re: Nighthawk RAX50 no longer allows me to connect


@PLUChris wrote:

What firmware are you on? The latest - I just did a factory reset and a check firmware----"the latest" changes or might not be. A number is more beneficial. 

Do any devices connect? Sporadically - after the factory reset it seemed to be working again, but after a while, it stopped

what modem/gateway are you on? XFinity----This would be an ISP. not your gateway. What gateway do you have from xfinity?

What error does it give you? Does it say "connected, no internet", does it not detect a wireless signal at all, does it detect but won't connect to it? What actual error is it? Tries to connect, fails with "Can't connect to this network" - from my mobile device it is currently telling me that the password is wrong, but this is untue!

Do wired devices work? I have a plug-based Ethernet connection which is saying no connection


 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 8
PLUChris
Aspirant

Re: Nighthawk RAX50 no longer allows me to connect

What firmware are you on? The latest - I just did a factory reset and a check firmware----"the latest" changes or might not be. A number is more beneficial.  - Yeah, sadly I can't see the firmware version because I can't connect to it!

Do any devices connect? Sporadically - after the factory reset it seemed to be working again, but after a while, it stopped

what modem/gateway are you on? XFinity----This would be an ISP. not your gateway. What gateway do you have from xfinity?  CGM4331COM

What error does it give you? Does it say "connected, no internet", does it not detect a wireless signal at all, does it detect but won't connect to it? What actual error is it? Tries to connect, fails with "Can't connect to this network" - from my mobile device it is currently telling me that the password is wrong, but this is untue!

Do wired devices work? I have a plug-based Ethernet connection which is saying no connection

Message 5 of 8
PLUChris
Aspirant

Re: Nighthawk RAX50 no longer allows me to connect

OK - so I "turned it off and on again" and it is currently connecting on my mobile, so I can provide the firmware version, which is V1.0.5.106

Message 6 of 8
PLUChris
Aspirant

Re: Nighthawk RAX50 no longer allows me to connect

Network looked like it was back to normal for a while, then I tried to re-connect the USB drive we use as a ReadySHARE device and everything stopped working again!!!

Looks like within 10 minutes or so of re-connecting this device, the network becomes unusable!  Have repeated this test and got same results twice

 

 

Message 7 of 8

Re: Nighthawk RAX50 no longer allows me to connect


@PLUChris wrote:

what modem/gateway are you on? XFinity----This would be an ISP. not your gateway. What gateway do you have from xfinity?  CGM4331COM

That looks like a gateway, a modem/router. So you have two routers on your network.

 

Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.

This explains some of the other drawbacks.

What is Double NAT? | Answer | NETGEAR Support

Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.

It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router. There may be ways to get the modem/router to cooperate.

 

XFI Gateway (Technicolor CGM4331COM) in bridge mode question : Comcast_Xfinity

 

Sometimes it is easier to put the second router into AP mode. But that has its own drawbacks:

Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support


Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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