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tarzanek's avatar
tarzanek
Aspirant
Feb 07, 2020
Solved

Nighthawk android app: Device manager shows &lt and weird device types after Mac Mini is in the lan

Hello
in Nighthawk android app in device manager device list

all looks nice only until a Mac Mini appears in the LAN. Once it is in, app device manager is not able to download data properly from router. Note that router sees all devices as they should be (along with my edits for icons, names, etc.).

After the mac is started, most of records in the android app just look like :  &lt , Tablet

So whatever is discovered and written to device list about that mac is poisoning the list.
How can I help troubleshooting this? (obviously this is a sanity check missing in android app, if your sources are online I can check and send a patch).
If I can extract the record from netgear telnet terminal, let me know how and I can send the record over for you to verify with parser in app side.

any hints/guidance appreciated
L

  • schumaku's avatar
    schumaku
    Feb 16, 2020

    tarzanek what (potentially crazy) device or hostname is configured on the Mac Mini in question?

     

    Already the routers don't properly sanity check host names provided as part of the DHCP process or configured manually. Then it can happen that a data overflow will kill the comparable "dumb" protocol implemented between the router and the App. Reported far to many times - Netgear resp. thier ODM does not care - Christian_R you know my many reports on this subject. 

     

5 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello tarzanek, 

     

    Welcome to the community! May you let us know what firmware version is on along with the Nighthawk app version.


    Thanks,

    Christian 

    • tarzanek's avatar
      tarzanek
      Aspirant

      Hello latest greatest
      V1.0.2.68
      (which has also some quirks which broke my guest network, but that's a different topic)

      --

      L

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired

        Hi tarzanek, 

         

        May you try reinstalling the app to see if there are any improvements? Also, if you could provide a screenshot of the issue that would be great. 


        Thanks,

        Christian