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Nighthawk app and c7000v2 firmware issue

Ktockstein
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Nighthawk app and c7000v2 firmware issue

I have Spectrum as an ISP and the firmware for the c7000v2 on their site is 1.02.09. I logged in through genie on PC and that is the firmware running. However, I try running the nighthawk app and it continuously tells me that the firm ware is not up to date and won’t let me use the app any further.
Model: C7000-1AZNAS|Nighthawk AC1900 WiFi Cable Modem Router
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Re: Nighthawk app and c7000v2 firmware issue

Firmware on cable modems is in the hands of your Internet service provider.

 

What’s the latest firmware version of my NETGEAR cable modem or modem router? | Answer | NETGEAR Sup...

 

If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.

 

If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:

Cable Modems & Routers

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
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