I have Spectrum as an ISP and the firmware for the c7000v2 on their site is 1.02.09. I logged in through genie on PC and that is the firmware running. However, I try running the nighthawk app and it continuously tells me that the firm ware is not up to date and won’t let me use the app any further.
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
If you need more help, you might get better and quicker replies, and find other answers, over in the appropriate section for your device. That's probably here:
