Nighthawk app can’t connect

[Carreracat]

Hi all. Newbie here.

Have the above extender in use and I get devices logged onto the extended network.
However, when I try to use the nighthawk app it tells me that it can’t connect to the network.
I want to use the app to monitor what websites are being visited on our home network.
Any tips gratefully received.

[Christian_R]

Hello Carreracat,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian