× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

Re: Nighthawk app does not support AX2700 router

WKK
Aspirant
Aspirant

Nighthawk app does not support AX2700 router

My internet provider had a blackout and I had to reset my router. I tried resetting it through my Nighhawk app and it stated that it no longer supported my router and to download the Orbi app. After going through that, the Orbi app stated the same thing. Currently, it doesn’t appear that any Netgear apps support my AX2700 router. What Netgear app do I use to connect to my AX2700 router?
Message 1 of 5
FURRYe38
Guru

Re: Nighthawk app does not support AX2700 router

AX2700 is not a model #. What model # product are you referring too? Nighthawk or Orbi.

Nighthawk app is for all Nighthawk branded products. Orbi is only for Orbi branded products.

 

What mobile device are you using? 

Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

Message 2 of 5
plemans
Guru

Re: Nighthawk app does not support AX2700 router

I'm a fan of using the browser based method of setup. Tends to go much faster and has more options/details. 

Message 3 of 5
WKK
Aspirant
Aspirant

Re: Nighthawk app does not support AX2700 router

My router is a Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem
Message 4 of 5
FURRYe38
Guru

Re: Nighthawk app does not support AX2700 router

There a model #? AX2700 is a wifi speed. Is this a CAX30? 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 514 views
  • 2 kudos
  • 3 in conversation
Announcements

Orbi 770 Series