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Nighthawk app not remembering names on my R6400 router
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Nighthawk app not remembering names on my R6400 router
The desktop computer and Samsung device listed on the attached photo are names that I did not even write. They were automatically populated. Most devices automatically populate to the name "unknown."
You see I have a Chromebook identified. I'm sure at least one of the other unknowns is another Chromebook that I once identified but now it's gone. I know for sure another device is a TV that I named just last night, and it's already gone.
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Re: Nighthawk app not remembering names on my R6400 router
What firmware are you on?
Have you tried changing them through the browser and not through the app?
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Re: Nighthawk app not remembering names on my R6400 router
According to my app, no further firmware upgrades are required. And no I haven't tried anything through the browser.
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Re: Nighthawk app not remembering names on my R6400 router
try through the browser. it wouldn't be the first time something didn't work properly through the app
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Re: Nighthawk app not remembering names on my R6400 router
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Re: Nighthawk app not remembering names on my R6400 router
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Re: Nighthawk app not remembering names on my R6400 router
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Re: Nighthawk app not remembering names on my R6400 router
try downgrading the firmware a version. for some reason, it seems like random firmware upgrades break the naming convention. I've found it frequently with orbi
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Re: Nighthawk app not remembering names on my R6400 router
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Re: Nighthawk app not remembering names on my R6400 router
Not an upgrade but a downgrade.
you can go to netgear.com/support/
type in your model number. Then click downloads. the older firmware is under +view previous versions
That's where you can get the older firmware. Try downgrading a version, factory reset, and then manually re-install. Sometimes the newer firmware breaks things when they add other fixes.
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Re: Nighthawk app not remembering names on my R6400 router
Do you think it matters if a device is completely turned off so that the router doesn't see it anymore, and then you turn the device back on a day or two later? I know in at least some of the circumstances that's what happened to some of my devices. My kids have Chromebooks for school and when they go to school the Chromebooks are out of my network for a while and then when they come back sometimes the names are not recognized. Sometimes they are however. It seems very hit-or-miss.
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Re: Nighthawk app not remembering names on my R6400 router
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more