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Forum Discussion
user020202
Aug 13, 2020Tutor
Nighthawk app not working
Hi,
Have new Android phone. Installed Nighthawk app...have existing Netgear account...during setup it sent verification code to old phone (which I naturally didn't receive)...chose email verification instead...got code...setup completed. Then it detected my router (R8000P) but when I input the username and password it stated "login timed out...".
Troubleshooting tried:
- cache cleared
- data cleared
- uninstalled & reinstalled the app.
Done all this atleast 3 times, same result each time...always fails with login timeout error.
How to fix?
Never mind, I got it working (for now), hope it lasts.
4 Replies
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I may add: Login to the router via a browser works, just not via the Nighthawk app.
Never mind, I got it working (for now), hope it lasts.
- Christian_RNETGEAR Employee Retired
Hi user020202,
Thanks for getting back to the thread with an update. May you tell us what you did to resolve your issue as it may help others in the future.
Christian