I'm unable to login to my R7000 router using the Nighthawk app on my iPhone 7. I reinstalled the app, was able to login to my Netgear account but when it tries to login into my router, I get a "logon timed out, please try again. If this issue persists, try rebooting your device." I rebooted the router this morning. I can login via my laptop fine. I have the latest iOS on my phone (13.1.3). Any ideas or suggestions? Thanks.
Hi @Boricua63, thanks for responding. We recommend having the router firmware on the latest version (1.0.9.88) for updates and fixes. Also, if the issue persists after the update, a factory reset may help clear out some incompatibilities. Let us know how it goes.
Thanks for your response. I have a concern with updating the firmware not knowing if it will resolve the iOS app. In the past, certain updates have forced me to reset my router settings where it decreased my bandwidth. After a long period of time resetting my router back to factory settings it is now working correctly. I hate to have to reset it again after updating it to the latest. I was informed via this community to stay away from certain update versions. Are there any known issues with this latest update that would affect bandwidth decreasing? Thanks.
