- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Nighthawk app
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Nighthawk app
I'm unable to complete login on the Nighthawk app. I'm using the correct password and the app window opens to the dashboard for a brief second and then returns to the login screen.
I am using the app on an iPad. I have cleared the cache and rebooted the iPad twice.
I have deleted and reinstalled the app twice.
I have updated my router login password via the web browser router login page. The password is fine and I have full access via the web browser.
i just checked my iPhone and the app is not working properly there either.
any suggestions?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk app
Hi @rjneal1953, may we know what is the app version as well as the iOS version of both the iPad and iPhone?
Dexter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk app
App is: 2.4.16.28
IOS is: 14.3
I rebooted (powered down) the router and then connected fine with the app.
My issue was 7 days ago. This is not a very timely response.
Rick Neal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk app
Hi Rick, apologies for the delayed response and thanks for providing the info. What is the firmware version of the R6700? Also, do you have the "Remember Me" option enabled on the login screen?
Dexter
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk app
Firmware: V1.2.0.62_1.0.1
I do have "remember me" set up on the app. It appears to be working fine since I rebooted the router.
Thanks for your interest.
Rick Neal
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Nighthawk app
Hi Rick, thanks for the update. Please let us know if the issue will reoccur.
Dexter
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more