Reply

Re: Nighthawk iOS App Logon Timeout

steelgrooves
Tutor

Nighthawk iOS App Logon Timeout

I have been using the Nighthawk app since it was released and have had no problems until today. When logging in I get to the step to enter the router admin credentials and the error "Logon timed out, please try again. If the issue persists, try rebooting your device."

I can login no problem through url in a web browser so I know the credentials are correct.
Tried logging in on multiple iOS devices
Ive restarted my router, iPhone, iPad
Ive deleted and reinstalled the app

I just began using the Netgear Armor feature so I'd like to get this sorted out. 

Any help is appreciated. 


Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 1 of 3
steelgrooves
Tutor

Re: Nighthawk iOS App Logon Timeout

Nevermind I got it sorted.

Deleted the app on iPhone
Rebooted the router 
Installed app 

Was able to sign in. I did all this earlier but not in this order and it did work. Not sure if it was a fluke or what. Hope to get my router patched soon. 

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Nighthawk iOS App Logon Timeout

Hi steelgrooves, 

 

Thanks for sharing your experience as it may help others. 

 

Christian 

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1345 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E