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  • ‎2017-09-14 06:19 AM
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    • DexterJB
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‎2017-09-14 06:19 AM
‎2017-09-14 06:19 AM

Nighthawk x6, router was working fine, I used genie last night pause devices and now don't work

Please help

Solved! Go to Solution.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
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DexterJB
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‎2017-09-19 03:09 PM
‎2017-09-19 03:09 PM

Re: Nighthawk x6, router was working fine, I used genie last night pause devices and now don't work

Hi @drjosenperez,

 

1. What is the firmware version of the router?

2. Are you referring to the Pause Internet feature on the mobile app?

3. What device are you using (Android, iOS)?

4. Have you tried using another device?

 

Regards,

 

Dexter

Community Team

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DexterJB
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‎2017-09-19 03:09 PM
‎2017-09-19 03:09 PM

Re: Nighthawk x6, router was working fine, I used genie last night pause devices and now don't work

Hi @drjosenperez,

 

1. What is the firmware version of the router?

2. Are you referring to the Pause Internet feature on the mobile app?

3. What device are you using (Android, iOS)?

4. Have you tried using another device?

 

Regards,

 

Dexter

Community Team

View solution in original post

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DexterJB
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‎2017-09-24 07:00 PM
‎2017-09-24 07:00 PM

Re: Nighthawk x6, router was working fine, I used genie last night pause devices and now don't work

Hi @drjosenperez,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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