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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
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PLP1200, WAC120, Centria 4700, etc Questions for new build
I am in the process of building(replacing old infrastructure) a new wireless/wired home network environment. Background of equipment is: Centria 4700 WiFi Router(wired to Smart BluRay player & Yamaha Receiver) feeding a PLP1200. I have a total of 6(3 kits) PLP1200s. One feeds the PL network, three others just have a single PC plugged into them. Remaining two I have plugged Access Points(Netgear WAC120, Ubiquiti Unifi Pro/AC) into. My main question/pain with the Netgear design is that Genie should let me get into any of the Netgear setting screens just by selecting them on the Network map. Most of my devices(Netgear) show up as Unknown. I have temporarily disabled my AV on the PC(wired) running Genie and they still show as Unknown(PLP1200s). Seems to give me the ability to "name them" but doesn't hold when I set a name(MBR, Basement, etc). Even making the security encryption changes via Genie appears to not hold. Seems very flaky at best. Powerline Adapter Utility also shows the devices as Unknown so I am not sure why a Netgear utility can't recognize model and feature set of a Netgear product. Perhaps I am expecting too much from Genie/utility. Anyone know how I can resolve this? Thanks in advance.
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @garylittlefield,
1. What is the firmware version of the router?
2. What version of NETGEAR Genie do you have installed?
3. Do the other NETGEAR devices (powerline/s) show up as unknown when viewed on your other devices (smartphone, other computers)?
4. Please provide a screenshot if possible.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @garylittlefield,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @garylittlefield,
Please try setting up the power lines (PL1200's) in the same room as router (WNDR4700) as an isolation. Please keep us posted on the results and status of your setup.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @garylittlefield,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Genie version 2.4.26 still displays my PLP1200 as Unknown. Working on getting Netgear products to work together
is more difficult than it should be.
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @garylittlefield,
Please try using the latest version (2.4.32) of NETGEAR Genie for Windows and see if the issue persists.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi,
I am using Powerline Utility 3.1.0.4 and Genie 2.4.34 and have the same issue.
Device Model: unknown - no option to rename device.
Annoying.
Cheers, Jorge
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hello,
I am having the same problem, powerline PLP1200 and Netgeargenie 2.4.36
Was there any solution for this?
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
I am having the same problem with Genie 2.4.38 & PLP1200.
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @bjgirdwood,
1. Do you also have a NETGEAR router? If yes, what is the model number and firmware version?
2. Have you tried using another device (iOS, Android, another computer) to check the Network Map?
3. Please provide a screenshot if possible.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hi @bjgirdwood,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
I am having the same problem. I am open to troubleshooting.
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Re: PLP1200, WAC120, Centria 4700, etc Questions for new build
Hello Dexter,
I do have the latest one (2.4.38) and I have reinstalled multiple times. I am open to test if there is anything you want me to try.
Thanks,
Alberto
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