Orbi WiFi 7 RBE973
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Parental Control R7000 - Interesting

Rhyalus
Apprentice

Parental Control R7000 - Interesting

Hello All,

 

New R7000 here - and parental control with OpenDNS is working fine.

 

However, I downloaded the Netgear Genie on my iPad Air 2, and I have made a change that I don't see on the router:  On the network map, I selected the iPad I was using, and there is a button for "parental controls".  I changed the Default level to "none".

 

Now, this iPad is able to access the internet in all its ugliness without a problem.  🙂

 

However, I don't see how this was done?  There are no bypass accounts, and no settings on the router itself that I can see have been changed.

 

Any ideas?

 

Thanks,

R

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 5
DexterJB
NETGEAR Moderator

Re: Parental Control R7000 - Interesting

Hi @Rhyalus,

 

1. What is the firmware version of the router?

2. What version of the NETGEAR Genie app do you have installed?

3. Have you tried re-installing the app?

4. Does the issue persist on your other device (iOS, Android, computer)?

 

Regards,

 

Dexter

Community Team

Message 2 of 5
Rhyalus
Apprentice

Re: Parental Control R7000 - Interesting

Hello,

 

1. V1.0.8.34_1.2.15

2. iPad v 2.4.38 Netgear Genie

3. Why?

4. It isnt really a problem.  The netgear genie seems to have allowed the ipad "through" the parental controls... but...how?  How would I do the same thing through the netgear admin or opendns login?

 

I am trying to figure out why it works...

 

Thanks,

R

 

Message 3 of 5
DexterJB
NETGEAR Moderator

Re: Parental Control R7000 - Interesting

Hi @Rhyalus,

 

This is part of the LPC (Live Parental Control) feature of the device which will allow a per device filtering level. This is done through the OpenDNS servers. You can log in to https://netgear.opendns.com/sign_in.php to manage the settings if you have already configured your account. The links below may help out in providing an overview on some of the features.

 

http://kb.netgear.com/app/answers/detail/a_id/25687

http://kb.netgear.com/app/answers/detail/a_id/29913

 

Regards,

 

Dexter

Community Team

Message 4 of 5
Rhyalus
Apprentice

Re: Parental Control R7000 - Interesting

Hi Derek,

 

Thanks for the reply.

 

I logged into opendns and there are no device controls there on the website - just the ability to create bypass accounts.  There is also nothing on the router itself.

 

In my mind it has to be some token on the device itself.  I will do a little more research.

 

Thanks,

Marc

 

Message 5 of 5
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