I wanted to enable to the parental controls. I logged into my router online, and clicking on the parental controls launches a webpage that plays a video of how to enable the controls. It says to download the windows version of the Genie app - it doesn't exist anywhere on the Netgear website, only the iOS and Android versions. I launched the Netgear Genie app from my Android phone, which informed me my Nighthawk router was no lo longer supported by the Genie app, I needed to install the Nighthawk app. So I install the Nighthawk app only to find it has no Parental Controls - none. They're just not there. So I upgrade the firmware for my router, and the online login still brings me to the webpage with the installation video. And of course my router is out of waranty, so no tech support for me.
A quick search online tells me this has been a problem for a while, with no resolution. I am about to buy a new non-Netgear router unless someone can suggest a solution.
A quick search online tells me this has been a problem for a while, with no resolution. I am about to buy a new non-Netgear router unless someone can suggest a solution.
I don't know where you looked with your "quick search online", but you clearly failed to discover the most obvious source of the file. The more obscure repository is certainly well buried..
On alternatives to Netgear, are there any that offer free parental controls? Or are they all gong down the same subscription router?
