Reply

Parental Controls

salemirisheyes
Follower

Parental Controls

I have set up a newDNS account twice and when I go to login with the genie it says I'm not on the internet but I am.  Good grief this is so frustrating!

Message 1 of 2
DexterJB
NETGEAR Moderator

Re: Parental Controls

Hi @salemirisheyes,

 

1. Have you tried using another device (another computer, smartphone, tablet)?

2. What is the version of the NETGEAR Genie program?

3. What is the model number of your device?

4. What is the firmware version of your device?

 

Regards,

 

Dexter

Community Team

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 3547 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E