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R6400v2 Nighthawk app on new cell phone problem

james100254
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R6400v2 Nighthawk app on new cell phone problem

I have a model Netgear R6400v2 wifi router. I bought a new cell phone and downloaded the nighthawk app to it. I cannot get the Nighthawk app to conect to my Netgear router using the new cell phone. It keeps asking for a password for the admin user. I set up a new Netgear account thining that would help.  When I click on the app on the new phone it brings me to the nighthawk admin screen asking for the password.  How do I get the Nighthawk app to connect to my Netgear R6400 wifi router on my new phone?  

Model: R6400|AC1750 Smart WiFi Router
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Christian_R
NETGEAR Employee Retired

Re: R6400v2 Nighthawk app on new cell phone problem

Hello james100254,

 

May you provide a screenshot of the Nighthawk app login page you're having issues with.

 

Christian 

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