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R7000 Nighthawk app doesn't trust my device
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R7000 Nighthawk app doesn't trust my device
I am trying to set up the Nighthawk app on my iphone. To establish connection, it must verify the device, which the first method, using a push notification, doesn't work. The push notification doesn't ever arrive. The second method is to send an email, which also doesn't work. I get the verification code in my email but the app refuses to trust the iphone device. Is anyone else having these issues? How did you resolve it?
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Re: R7000 Nighthawk app doesn't trust my device
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Re: R7000 Nighthawk app doesn't trust my device
I am having the same problem!!!
@kg706 wrote:I am trying to set up the Nighthawk app on my iphone. To establish connection, it must verify the device, which the first method, using a push notification, doesn't work. The push notification doesn't ever arrive. The second method is to send an email, which also doesn't work. I get the verification code in my email but the app refuses to trust the iphone device. Is anyone else having these issues? How did you resolve it?
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Re: R7000 Nighthawk app doesn't trust my device
Hello,
For those experiencing this issue, may you check to see if there is a firmware update available, reinstall the Nighthawk app, and enable local network access. If your issue persists, please send me a private message with the following info for us to check further.
Email:
Serial Number:
Firmware Version:
Nighthawk App Version: (iOS or Android)
Thanks,
Christian
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