Orbi WiFi 7 RBE973
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R7900 can’t toggle devices off

Jbuss123
Follower

R7900 can’t toggle devices off

A month ago our router stopped letting us toggle devices off now it just shows them in gray and they won’t move to shut devices off
Message 1 of 4

Re: R7900 can’t toggle devices off


@Jbuss123 wrote:
A month ago our router stopped letting us toggle devices off


 

What devices are these?

 

How are you trying to do this? Browser? Mobile App?

 

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

Message 2 of 4
Nighthawksdk
Initiate

Re: R7900 can’t toggle devices off

Nighthawk 6700. Same issue. On app, as admin. Toggle greyed out. Can’t manage kids devices
Message 3 of 4
DexterJB
NETGEAR Moderator

Re: R7900 can’t toggle devices off

Hi. Please make sure the device is not set to AP mode as you will lose some functionality.

 

Dexter

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