RAX50 NIGHTHAWK - Unable to pause any internet in parental control through APP

[Auzziemate]

I have recently purchased this expensive router for the sole purpose of controlling kids' internet activity through a parental control subscription.

The app shows all the gadgets and pc's paused at home, however, it never works.

In addition, its also unable to restrict kids from porn websites and nothing seems to be working.

I have reinstalled the app and done whatever possible but it keeps failing. Any help please?

Thanks in advance...

[michaelkenward]

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@Auzziemate wrote:

I have recently purchased this expensive router for the sole purpose of controlling kids' internet activity through a parental control subscription.

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Which subscription?

There are various types of parental controls with their own sections in this community.

Circle Smart Parental Controls - NETGEAR Communities

or

NETGEAR Smart Home Parental Controls - NETGEAR Communities

If you want to troubleshoot the RAX50, that also has is own bolthole:

Nighthawk Routers with WiFi 6 (AX) - NETGEAR Communities

[Auzziemate]

Hi,

Its Netgear Smart Home Parental control.