Orbi WiFi 7 RBE973
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RAX75. Nighthawk app not showing devices as being attached to network

Jjc1
Aspirant

RAX75. Nighthawk app not showing devices as being attached to network

When using  nighthawk app the device mgr tab does not show device as being attached to network when I in fact they are ?!   Was told it is an error in app.  When is it getting fixed?

Message 1 of 4
DexterJB
NETGEAR Moderator

Re: RAX75. Nighthawk app not showing devices as being attached to network

Hi @Jjc1, welcome to the community! What is the firmware version of the router? What is the app version installed and is this on Android or iOS? Do the devices show up on the router web UI?

 

Dexter

Message 2 of 4
Jjc1
Aspirant

Re: RAX75. Nighthawk app not showing devices as being attached to network

Firm- v1.0.1.70
App 2.4.16.28
IOS
YES show up in web ui
Message 3 of 4
DexterJB
NETGEAR Moderator

Re: RAX75. Nighthawk app not showing devices as being attached to network

Hi @Jjc1, thanks for providing the info. I've sent you a message. Please check your inbox.

 

Dexter

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