Orbi WiFi 7 RBE973
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RAX80 and the Netgear Nighthawk app

boyl99
Follower

RAX80 and the Netgear Nighthawk app

I’ve been experiencing this issue recently with my RAX80 and the Netgear Nighthawk app. Where it just connects via Anywhere Access and I’m unable to turn it off and it’s more annoying than stepping on a sea urchin.

Can someone please explain to my why this is happening?

I live in an area where power outages can happen at any time. However, this issue has become normal now. And even without power outtages the app switches to Anywhere access and the only way to return my App and Router back to normal is to restart my entire network.

Help please.

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FURRYe38
Guru

Re: RAX80 and the Netgear Nighthawk app

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What mobile OS are you using and version? 

What version of the mobile app are you using? 
BE sure that mobile phone/pad  MAC Address Randomizers are disabled while at home:

https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-...

 

Current versions of the NH app:

https://community.netgear.com/t5/Nighthawk-App/New-Nighthawk-App-Versions-and-Updates/td-p/2308366/j...

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