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RN10200-100AJS. Forgotten Username and Password

jf12345
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RN10200-100AJS. Forgotten Username and Password

I'm helping my father update his router after the security update, and while trying to do so the default admin/password didn't work! I have come to realize that he has forgotten not only the password but he has also forgotten his answers to his security questions! i read through a couple of these forums and a lot of them said that you should reset the router to its factory settings, which i did, but the admin/password default still isn't working! am i just stupid or is this totally playing mind games with me? help would be appreciated! 

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 3
DexterJB
NETGEAR Moderator

Re: RN10200-100AJS. Forgotten Username and Password

Hi @jf12345,

 

1. To confirm, you are attempting to login to the R8000?

2. If yes, the link below may help out.

 

http://kb.netgear.com/app/answers/detail/a_id/9665

 

Regards,

 

Dexter

Community Team

Message 2 of 3

Re: RN10200-100AJS. Forgotten Username and Password

How are you going into the device? Wired or wifi?

 

Remember, if you are doing things with wifi, that uses a different set of passwords.

 

What device are you talking about? The RN10200 (your subject) is a ReadyNAS 100 Series 2- Bay box. Your footer says R8000, which is a router.

 

You have also posted your question in the section devoted to the apps that Netgear supplies for managing things. If you want more people to see it, try a section where they support whichever device you are trying to fix.

 

 

 

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