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Random "hello test" notification from nighthawk app

RNO911
Tutor

Re: Random "hello test" notification from nighthawk app

Got the same hello test on my androud phone as reported by others. My Nighthawk app was updated late last night and the message associated with the message talked about location detection. I assume the message is related to the new app version 2.2.7.453
Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 26 of 35
RNO911
Tutor

Re: Random "hello test" notification from nighthawk app

Update: Unfortunately the Nighthawk app freezes at the opening screen when i open the app. Dont know if im going to have to shutdown and restart my phone to fix this or wait for a software update...?Anyone else have tis issue?
Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 27 of 35
RNO911
Tutor

Re: Random "hello test" notification from nighthawk app

Well it took about 5 minutes but the app started on its own!
Model: R6900|Nighthawk AC1900 Smart WiFi Router
Message 28 of 35
Lowtech
Tutor

Re: Random "hello test" notification from nighthawk app

Hmmm...sounds like a very good reason to not use it.  I wonder if the original invitation was written in Cyrrilic script....

Message 29 of 35
Jamesom
Guide

Re: Random "hello test" notification from nighthawk app

Might be worth tweeting @netgear and linking to these threads since they apparently don't check them.
Message 30 of 35
warrenra8
Guide

Re: Random "hello test" notification from nighthawk app

As it seems to be related to the Nighthawk app, and not the router itself (of course, I'm just guessing), I added a comment to the Google Play page for this app.  I see that NetGear responds there, so maybe they will see that.

Message 31 of 35
azskyrunner
Initiate

Re: Random "hello test" notification from nighthawk app

Message 32 of 35
VivoAzzurro
Tutor

Re: Random "hello test" notification from nighthawk app

Here's a screenshot of the response. I'm paranoid. Sorry new user. 

Message 33 of 35
warrenra8
Guide

Re: Random "hello test" notification from nighthawk app

The text of the screenshot above that matters, in case you don't want to open the image:

 

"NETGEAR Inc. October 4, 2018:  We are aware of the test notifications that we mistakenly sent out this morning to some of our customers.  These were not intentional, and we apologize for any inconvenience."

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Message 34 of 35
Lowtech
Tutor

Re: Random "hello test" notification from nighthawk app

Thanks for posting.  Mystery solved.  The icons disappeared off my phone.

 

A round of applause by the group to the group for being on this.

Message 35 of 35
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